Dive In With Confidence
The Pool Scouts franchise model gives you the independence you’re looking for in running your own business, but it’s backed with a strong support team at the home office to provide guidance, answer questions and be there for you when you need a lifesaver.
Take a deep dive into our team profiles and you’ll see that our leadership is steeped in franchise knowledge (over 80 years combined!), with skills and experience across marketing, operations, finance and customer service. The day you sign on as a Pool Scouts franchisee, we are working for you. As a franchisee, you’ll benefit from our established brand and a strong marketing and operations team ready to provide you with tools to recruit and serve your customers. We help you navigate the waters to a successful and easy-to-manage operation.
We’re Here For The Distance
Pool Scouts makes a dedicated promise to each of our franchise partners to really BE partners. Mutual achievement through teamwork is our mission and we’re focused on being there for you – through every stroke and every lap. As a member of our franchise team, you’ll benefit from:
- A Solid Brand: Pool Scouts is a remarkable name and a strong brand that captures the spirit of our work. Customers associate the idea of scouts as trustworthy, honest and prepared, and they’re right! Our marketing materials and messaging all point to that trustworthiness, but with a tongue-in-cheek approach that keeps customers smiling and keeps us top of mind.
- Marketing Expertise: We provide our franchisees with access to a complete suite of promotional materials (e.g., signage, van-wraps, letterhead, etc.) and the strategic support to deploy them successfully. By arming you with proven methods and effective marketing tools, you can focus on customers and growing your business, the Pool Scouts way.
- Call Center: When customers call, we help franchise partners be responsive. The Pool Scouts Line is ready to receive calls 24/7 so your customers can count on a human experience to establish customer loyalty early on.
- Best in Class Business Management Tools: Our innovative communications and tracking is unique in the industry and simplifies the customer recruitment process, your marketing and scheduling activities. In addition, we offer training and assistance in accounting record-keeping for our franchise partners.
- Training and Continuing Education: Before launching your Pool Scouts franchise, we provide you with a complete training program at Pool Scouts Headquarters in sunny Virginia Beach, VA. Your Pool Scouts education is a comprehensive curriculum covering everything from equipment operation and regulatory compliance to marketing strategies and leading business practices. Learning and maintaining Pool Scouts’ high standards of quality service is dynamic, which is why we also offer ongoing training to our franchisees.
- FRANCHISEE SUPPORT DURING THE COVID-19 PANDEMIC: With the disruption that the pandemic has caused, we’ve amplified our high-touch support model even further, working daily with our franchisees to ensure the long-term success of their businesses! Click here to learn more about how we’ve kept our franchise owners (and customers) informed during this time.
Dedicated to the core, the Pool Scouts organization is here for you at all times. Feel free to pick up the phone and call, whether you need answers, advice or just to say hi. You’re never alone with Pool Scouts.