If Pool Scouts has proven anything over the past year, it’s that we can withstand any challenge thrown our way. At the onset of the pandemic in 2020, the Pool Scouts corporate team quickly pivoted and identified steps to protect both employees and customers alike across our locations. Once those protocols were in place, our Pool Scouts franchise owners were able to continue servicing pools, with many even servicing more customers due to people being at home more and in their pools.
Now that things are returning to normal, franchisees are facing an entirely new challenge. With the high demand of pool service in both seasonal and year-round locations, franchisees have been faced with difficulties hiring pool technicians to keep up with the rapidly growing demand of pool service. While no one complains of having too many customers, it’s frustrating to have the business but not enough hands to do the work.
This has been a challenge across the service industry as a whole, with almost every restaurant and retailer you can think of highlighting ‘Now Hiring’ messaging on their websites and in their store windows. With the competitive job market, it’s more important now than ever to highlight why potential employees should choose your company over others to seek employment.
Now Hiring Support for Franchisees
Despite the hiring challenges that many businesses are facing, the Pool Scouts corporate team is providing constant support to franchisees to help them navigate through these difficult times and to assist in finding the right people to join their Pool Scouts family. Here are a few of the ways that Pool Scouts franchisees are being supported with Now Hiring efforts by our corporate team.
Consistent Now Hiring marketing. The corporate team has worked with franchisees to provide thorough and consistent messaging on franchisee’s websites, and social media pages, and digital ad campaigns.
Providing Tips for Hiring. Pool Scouts has held Q&A sessions with representatives from Indeed and the Pool Scouts job management platform to provide tips and best practices for job postings.
Research and Brainstorming. Since the corporate team has our local Pool Scouts operation in Virginia Beach, we’re able to see firsthand some of the challenges franchisees are facing and work on solutions to share. Trying different incentives for new hires, testing what benefits employees appreciate the most, and even testing different job posting platforms have all been steps we’ve taken to better guide franchisees. We are also able to see what is working in certain markets and then share that knowledge with neighboring franchise owners.
Training Support. Once our franchisees attract new employees, our corporate staff provides training support for the new hires. Our training includes system and sales training for office staff and field training support for the onboarding of new pool techs.
When starting a business and facing challenges outside of your control, having the support of a franchisor to go through it is an incredible benefit. Not only are they present to help you find solutions quicker, but it gives you the confidence and resources to handle said issues that you otherwise might not have had.
If you’re interested in finding out more about the level of support Pool Scouts offers to franchisees, give us a call at 844-407-2688.
